For residential plumbers — Philadelphia metro

Stop losing leads under the sink.

Plumbpilot answers every call you can't. Qualifies the homeowner. Books the job. Sounds like your best dispatcher — at 2 PM, 2 AM, and every burst pipe in between.

Live in 7 days, or your setup fee back. | First 5 pilot clients only — 2 spots left.
The leak
30–50%
Of inbound calls go unanswered at residential plumbing shops with under 15 employees.
Every missed call
$300–$3,000
Average revenue lost per unanswered job — higher in emergencies and after hours.
A part-time admin
$35–45K
Annual cost of a human receptionist. Out of reach for most 1–15 person shops.
Plumbpilot · pilot
$500/MO
First 5 pilot clients. Setup $500. Live in 7 days. Two pilot seats left.
01 · The problem FIELD REPORT

Every missed call is a job for the other guy.

SCENARIO 01

You're under a sink.

Hands deep in 30 years of cast-iron drain. Phone rings on the truck seat. By the time you check, they called the next guy. Plumbpilot picks up on ring two — sounds like a pro, asks the right questions, drops the appointment in your calendar before you tighten the trap.

SCENARIO 02

It's 2 AM.

Burst supply line. Frantic homeowner. Your phone is on the nightstand under the off switch. Plumbpilot is awake — qualifies the emergency, books the morning job, pings you only if it's truly urgent.

SCENARIO 03

Your tech's on a job.

Hands wet. Truck loud. Calls roll past. Plumbpilot takes the call, qualifies, books — your tech sees the appointment when he opens the app on his next break.

SCENARIO 04

It's Sunday at 4 PM.

Game's on. Phone's down. Three calls go to voicemail. Two never call back. Plumbpilot books one Saturday-morning job before halftime.

PHL METRO · 2025

68%

Of Philly-area homeowners say they call the next plumber on Google if the first one doesn't pick up — within four minutes.

02 · How it works SETUP

Live in seven days. From your existing number.

STEP 01 · DAY 1–4
01

We learn your shop.

30-minute kickoff call. We capture your service area, hours, common quotes, what counts as an emergency, who to escalate to, and the script your best dispatcher actually uses.

STEP 02 · DAY 5–7
02

Your line forwards on busy.

No new number. No phone-system overhaul. We sit on busy / no-answer / after-hours forwarding from your existing line — same as a service that wasn't there before.

STEP 03 · DAY 8 →
03

Bookings show up in your calendar.

Each booking arrives with the issue, address, urgency tag, and homeowner contact. Recap of the call goes to your inbox. You drive. Plumbpilot answers.

03 · A real call

What a call actually sounds like.

Not a robot reading prompts. Plumbpilot knows the difference between a slow drain and a sewage backup. Asks one diagnostic question — not five. Books the job in your slot, not the next available bot in another time zone.

Caller Plumbpilot System log
Inbound · 02:14 AM EST
Caller · 19147 · 3:42 mins
Caller
Yeah, hi — I got water coming through my kitchen ceiling. The bathroom's right above it.
Plumbpilot
Sounds like a leak from the bathroom above — could be a supply line, a wax ring, or the tub drain. Is the water clear, or does it have any color or smell to it?
Caller
Clear, no smell. It started about 20 minutes ago, kinda steady.
Plumbpilot
Steady clear water at this hour usually means a supply line — please shut the water off at the main if you can. The shutoff is typically in the basement near the front of the house. While you do that — what's the address, and is anyone else home?
System
Tagged: EMERGENCY · Urgency: HIGH · Owner alert sent · ETA confirmed
Plumbpilot
I've got Mike on for a 7:00 AM arrival — first stop of the day. He'll text you when he's on the way. If the leak gets worse, call us back and we'll move it sooner. Anything else?
Caller
No, that's perfect. Thank you.
System
Booked · 7:00 AM Tue · added to calendar · recap emailed to dispatch
04 · The mental math

One extra job every six weeks pays for the whole system.

Two saved bookings a month and it pays for itself three times over. We're not asking you to bet the shop — we're asking you to stop leaving jobs on voicemail.

Avg. residential plumbing job
$0
Plumbpilot · pilot · monthly
$0/MO
Pays for itself when you save
1.2 jobs/MO
Margin at 2 saved jobs/mo
+$0/MO
05 · Pricing PHILLY METRO

Less than a part-time admin. Working twice the hours.

2 LEFT

Pilot

$500 setup · first 5 clients only
$500/MO
  • 24/7 call answering
  • Plumbing-trained dispatcher
  • Calendar booking integration
  • Daily call recap emails
  • Locked-in pilot rate · 12 months

Premium

$3,000 setup · for shops doing $2M+
$1,997/MO
  • Everything in Standard
  • Outbound calling (estimate follow-ups)
  • Custom voice (sounds like your dispatcher)
  • Multi-line SMS sequences
  • Monthly strategy review
06 · The handshake SIGNED & STAMPED

Three guarantees. In writing. On the contract.

G-01 · GO LIVE

Live in 7 days, or your setup fee back.

From signed contract to your phone forwarding into Plumbpilot — one calendar week. If we miss it, the setup fee is on us. No fine print, no exceptions.

Money on it
G-02 · BOOKINGS

10 booked appointments in 30 days, or your money back.

Ten qualified, calendar-booked appointments in your first 30 days from go-live. Hit nine? Refund the month, no questions. We win when you book jobs.

Money on it
G-03 · UPTIME

24/7 uptime. 30+ minutes down? That month is on us.

If our system is unreachable for more than 30 minutes in a billing month, that month is free. You'll see the uptime log in your dashboard. We don't hide it.

Money on it
07 · Straight answers FAQ

What plumbers actually ask before signing.

Q-01 Will it sound like a robot reading a script?
No. Plumbpilot is tuned on real residential dispatch calls — including emergency intake. It uses plumbing terminology, asks the right diagnostic question, and doesn't loop. Most homeowners can't tell. The ones who do still book.
Q-02 What if it doesn't know the answer?
It says so, takes a message, and texts you with the call recap and audio link. For escalation triggers you set (commercial leads, septic issues, after-hours emergencies), it pings your cell directly.
Q-03 How is this different from an answering service?
Live answering services run $1,200–$1,800/mo and most just take messages. Plumbpilot qualifies the call, books the appointment in your calendar, and works at 2 AM the same as 2 PM. You get bookings, not a callback list.
Q-04 Do I have to switch phone numbers?
No. Your existing number stays. We sit on busy / no-answer / after-hours forwarding from your current line. Same number on the truck, the website, the marketing — works for the calls you can't pick up.
Q-05 What if a homeowner hates talking to AI?
Every call is escapable. They say "talk to a person" or "human" and it routes to your cell, your dispatcher, or any number you set. Plumbpilot never traps a caller — that's a fast way to lose them.
Q-06 What does it cost a year, all-in?
Pilot: $6,500 first year ($500 setup + $500/mo × 12). Standard annual: $12,264 ($1,500 setup + $897/mo × 12) — less than a part-time admin's payroll, working three shifts.
Q-07 What's the cancellation policy?
Pilot is month-to-month after the first 30 days — cancel anytime. Standard is 6-month minimum. Annual locks the rate and adds two free months. The 10-bookings-in-30-days guarantee covers your downside on month one.
08 · The next move

Stop losing leads under the sink.

15-minute demo. We answer a fake call from a homeowner — live, on the call, you ask whatever you'd ask a real dispatcher. If it's a fit, we set up the pilot the next morning.

No-pressure demo Pilot rate locked 12 months Live in 7 days · or setup is free
Book a 15-min demo
Or call: (484) 600-6978 · 24/7